Products and Services

Since 1991 Radius Solutions has been a leader in developing contact management solutions. Radius Solutions pioneered and perfected the distributed network solution for predictive dialing-utilizing PC workstations connected via local area network. This open-ended architecture makes predictive dialing simple-to-use and affordable for a wide range of call center applications.

Integrated Predictive Dialing (IPD) has evolved as an open API that we use to interface the Radius Solutions call center solutions with the wide variety of software programs developed internally and with our partners. The seamless integration of our (IPD) engine offers a full-featured database management system with a state-of-the-art outbound predictive dialing, inbound call control and the broad range of Radius Solutions products and services:

Automated Dialing

ACD/IVR

Contact Recording

Data and Program Management and Analysis

Serving as the platform for the Radius Solutions:

Integrated Cell Manager

Inbound Call Management

Outbound Call Management